Privacy Policy

Last updated: February 25, 2025

Introduction

Kreative Stack Team ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Content Generator WordPress plugin ("Plugin") or visit our website ("Site").

Please read this Privacy Policy carefully. By using the Plugin or Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Plugin.

Information We Collect

We may collect information about you in various ways, including:

Personal Information

When you purchase the Pro version of our Plugin, register for an account, or contact our support team, we may collect the following types of personal information:

  • Name
  • Email address
  • Billing information
  • Website URL
  • IP address

Plugin Usage Data

When you use our Plugin, we may collect information about:

  • Plugin settings and configurations
  • Feature usage statistics
  • Error logs and performance data
  • WordPress environment information (version, installed plugins, etc.)

API Keys

Our Plugin requires the use of third-party API keys (such as OpenAI API keys) to function. While we do not store these API keys on our servers, they are stored in your WordPress database. We do not have access to these keys unless you explicitly share them with our support team for troubleshooting purposes.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Plugin and Site
  • Process transactions and send related information, including confirmations and invoices
  • Respond to your comments, questions, and requests
  • Send technical notices, updates, security alerts, and support messages
  • Monitor and analyze trends, usage, and activities in connection with our Plugin
  • Detect, prevent, and address technical issues
  • Protect against harmful, unauthorized, or illegal activity

Disclosure of Your Information

We may share information we collect in the following situations:

Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, customer support, and analytics.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent

We may share your information with your consent or at your direction.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: You have the right to request copies of your personal information.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at support@kreativestackvault.com.

Third-Party Services

Our Plugin integrates with third-party services, such as OpenAI, to provide content generation functionality. When you use these features, you may be sending data to these third-party services. We encourage you to review the privacy policies of these third-party services before using our Plugin.

Children's Privacy

Our Plugin and Site are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@kreativestackvault.com

Kreative Stack Team
123 AI Street
San Francisco, CA 94107
United States